Privacy Policy

Last updated: September 4, 2026

We value your privacy. Please read this Privacy Policy carefully before using the arborarmsusa.com website (the “Website”) operated by Arbor Manufacturing, d/b/a Arbor Arms USA, a corporation formed in Arizona, United States (“us,” “we,” “our”). This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have regarding it.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, and customers of the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of it, you do not have our permission to access or use the Website.

What information we collect and store

We collect the following categories of information when you visit the Website or place an order:

• Identifying information: name, postal/shipping address, billing address, phone number, email address, IP address, device identifier, and other online identifiers (such as cookie IDs).
• Commercial information: products or services you purchase, order and purchase history, and payment details processed on our behalf by our payment processor (we do not store full payment card numbers ourselves).
• Internet or other electronic activity: information about your interaction with the Website, including pages viewed, links clicked, referring and exit pages, search terms used to find the Website, and your interactions with our advertisements.

We collect this information directly from you (for example, when you create an account, place an order, or sign up for email or SMS marketing), automatically through cookies and similar technologies as you use the Website, and from the third-party service providers described below.

With whom we share your personal information

We share the categories of personal information above with the following categories of third parties, for the purposes described:

• Payment processors (such as Stripe, PayPal, or a similar payment provider), to process your payment, prevent fraud, and complete your order.
• Shipping and fulfillment providers (including carriers such as USPS, UPS, or FedEx, and the shipping software we use to manage fulfillment), to deliver your order.
• Our email and SMS marketing platform, Mailchimp, to send you the marketing communications you have opted into. See our SMS Terms and Conditions for details on text messaging specifically.
• Website analytics providers (Google Analytics), to understand how visitors use the Website and to improve it.
• Advertising partners (such as Meta/Facebook and Google Ads), to measure the performance of our advertising and to show you more relevant ads on their platforms. This use may be considered “sharing” of your personal information for cross-context behavioral advertising under some state privacy laws; see “Your Rights” below for how to opt out.
• Service providers who help us operate the Website (such as our web hosting and IT providers), as necessary to run the Website.
• Government authorities or other third parties, where required to comply with law, protect our legal rights, or verify eligibility to purchase restricted products as described in our Terms of Service (for example, body armor eligibility under 18 U.S.C. § 931).

How we protect your personal information

We have implemented measures to protect and safeguard your personal information, including:

• Limiting the personal information we collect to what is strictly necessary
• Using SSL encryption or other secure technologies when transmitting personal information beyond internal networks
• Destroying or deleting personal information once we no longer need it
• Performing regular risk assessments and following a risk treatment plan
• Maintaining written security policies and procedures
• Screening employees with access to personal information and training them on security practices
• Requiring employees to sign confidentiality agreements
• Encrypting laptops, USB drives, and other portable media
• Implementing and monitoring intrusion prevention and detection systems (e.g., anti-virus software)
• Maintaining up-to-date software and safeguards
• Performing due diligence on vendors who have access to personal information
• Separating systems containing personal information from public networks such as the internet, where feasible
• Implementing physical security measures

Sale and sharing of your information

We do not sell your personal information for money. As described above, our use of advertising technologies such as the Meta/Facebook Pixel and Google Ads may be considered “sharing” of your personal information for cross-context behavioral advertising under some state privacy laws, even though no payment is involved. See “Your Rights” below for how to opt out of both sale (which we do not currently engage in) and sharing.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website uses cookies for purposes including:

• Analyzing Website traffic (Google Analytics)
• Analyzing your interactions with advertisements (Meta/Facebook Pixel, Google Ads)
• Identifying whether you are signed in to the Website
• Testing content on the Website
• Storing information about your preferences
• Recognizing when you return to the Website

Most web browsers automatically accept cookies. You can modify your browser settings to decline cookies if you prefer, though this may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for a general audience and is not directed to children. Consistent with our Terms of Service, using the Website and purchasing our products requires that you be 18 years of age or older. Separately, in compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information and, where we have contact information on file, notify the child or their parent or guardian that the Website is not intended for their use.

Analytics and advertising programs

This Website uses Google Analytics to collect information about your use of the Website. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

This Website also uses advertising technologies from Meta/Facebook and Google Ads to measure ad performance and show you relevant ads on those platforms. You can manage or opt out of interest-based advertising through those platforms’ own settings, or through industry opt-out tools such as https://optout.aboutads.info/ and https://optout.networkadvertising.org/.

Your rights

Depending on where you reside, you may have the following rights with regard to your personal information:

• The right to access the personal information we hold about you.
• The right to request that we correct or amend information we have collected about you.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to withdraw your consent to the processing of your personal information.
• The right to opt out of the sale of your personal information (we do not currently sell personal information).
• The right to opt out of the sharing of your personal information for cross-context behavioral advertising (see “Analytics and advertising programs” above).
• The right to non-discrimination for exercising any of your privacy rights — we will not deny you goods or services, charge different prices, or provide a different level of service because you exercised a privacy right.
• The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with the appropriate authority in your jurisdiction.

Exercising your rights

To exercise a right above, contact us at [email protected]. We will need to verify your identity before acting on your request, which may require you to provide:

• Name
• Postal / shipping address
• Billing address
• Phone number
• Email address
• Product purchased and date of purchase, if applicable

We may be unable to process your request if you do not provide the information above. We will respond to most requests within 45 days of receipt; where more time is needed, we will notify you in writing, which may extend our response time by up to an additional 45 days. We may decline a request where an exception under applicable law applies, and if we do, we will explain why.

Accountability

The following person is accountable for our privacy practices and procedures:

Nick Brunori Owner 928.634.8087 [email protected]

You may lodge a complaint with us by contacting the person above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Third-party websites

The Website may contain hyperlinks to websites operated by parties other than us. We provide these hyperlinks for your reference only. We do not control such websites and are not responsible for their content or privacy practices. It is your responsibility to read and understand their privacy policies. Including a hyperlink does not imply our endorsement of, or association with, that website’s operator.

Do Not Track

Do Not Track (“DNT”) is a browser setting that signals you do not want to be tracked across websites. We do not currently respond to browser DNT signals. Where required by applicable law, we do honor the Global Privacy Control (GPC) as a valid opt-out-of-sharing signal.

Questions

If you have questions about this Privacy Policy, contact us at [email protected].

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If a change is material, we will provide additional notice, such as a banner on the Website, before the change takes effect.